About drop-off request (like return from outside Italy) we may require , in advance , the deposit of 70.00 euros that will be returned at the moment of device will be in our warehouse. This is a cautionary action in line with our T&C
In this period you can ask anytime about the status of return for where we will reply in the next 4 working hour (In the range - Rome-Italy 9:00 - 18:00).
Our duty will be to provide all the logistic helps , in Italian language if needed , to handle all communication with the Courier/Customs/Landlord and to provide a safe return.
Return in warehouse activate an automatic email and in the next 8 working hours the money will be released.
The Deposit handling is secured by CHARGEDESK leader in the e-commerce aggregator that will protect both side. At https://chargedesk.com/ONEMIFI/ you can request information about a charge or open a dispute (this will be sent directly to PAYPAL or C.Card Gateway)
YOU are also protected by VISA/MASTERCARD regulation for where , in case of our fault, they will lock our BANK ACCOUNT and return your money to you.
In case of needed, you can ask us our Legal Company information and Bank Information for where we need to provide in case of suspect fraud.
Below the recap of Company Data:
Via Laurentina 203
00142 - Rome - Italy